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Micro Entrepreneurship
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Course Syllabus
Module 1: Produce Business Documents
Lesson 1: Collect Information and Set Up Safely
Lesson 2: Design Clear Business Documents
Lesson 3: Produce, Check and Store Documents
Practical Assessment: Produce Business Documents
Module 1 Test: Produce Business Documents
Module 2: Prepare and Process Financial Documents
Lesson 1: Process Petty Cash
Lesson 2: Prepare Banking Documents
Lesson 3: Reconcile and Prepare Invoices
Practical Assessment: Prepare and Process Financial Documents
Module 2 Test: Prepare and Process Financial Documents
Module 3: Deal with Conflict Situations
Lesson 1: Identify and De-escalate Conflict
Lesson 2: Resolve Workplace Conflict
Lesson 3: Handle Customer Complaints
Practical Assessment: Deal with Conflict Situations
Module 3 Test: Deal with Conflict Situations
Module 4: Deliver Quality Customer Service
Lesson 1: Identify Customer Needs
Lesson 2: Deliver Prompt and Professional Service
Lesson 3: Improve the Customer Experience
Practical Assessment: Deliver Quality Customer Service
Module 4 Test: Deliver Quality Customer Service
Module 5: Prepare and Bank Financial Receipts
Lesson 1: Batch Monetary Items
Lesson 2: Prepare and Balance Deposits
Lesson 3: Bank Receipts Securely
Practical Assessment: Prepare and Bank Financial Receipts
Module 5 Test: Prepare and Bank Financial Receipts
Module 6: Process Accounts Payable and Receivable
Lesson 1: Maintain Financial Journals
Lesson 2: Prepare Bank Reconciliations
Lesson 3: Maintain Payables and Receivables
Practical Assessment: Process Accounts Payable and Receivable
Module 6 Test: Process Accounts Payable and Receivable
Module 7: Craft a Personal Entrepreneurial Strategy
Lesson 1: Understand Entrepreneurship
Lesson 2: Assess Entrepreneurial Characteristics
Lesson 3: Create a Personal Strategy
Practical Assessment: Craft a Personal Entrepreneurial Strategy
Module 7 Test: Craft a Personal Entrepreneurial Strategy
Module 8: Promote Products and Services
Lesson 1: Build Product and Service Knowledge
Lesson 2: Recommend Solutions to Customers
Lesson 3: Plan and Evaluate Promotion
Practical Assessment: Promote Products and Services
Module 8 Test: Promote Products and Services
Module 9: Participate in Workplace Safety Procedures
Lesson 1: Identify Hazards and Control Risks
Lesson 2: Respond to Incidents and Emergencies
Lesson 3: Contribute to a Safe Workplace
Practical Assessment: Participate in Workplace Safety Procedures
Module 9 Test: Participate in Workplace Safety Procedures
Module 10: Lead Work Teams
Lesson 1: Plan Team Work
Lesson 2: Build Commitment and Cooperation
Lesson 3: Manage and Develop Performance
Practical Assessment: Lead Work Teams
Module 10 Test: Lead Work Teams
Module 11: Maintain and Issue Stock Items
Lesson 1: Maintain and Store Stock
Lesson 2: Count and Control Stock
Lesson 3: Order, Receive and Issue Stock
Practical Assessment: Maintain and Issue Stock Items
Module 11 Test: Maintain and Issue Stock Items
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Faculty of Strategic Leadership, Correctional Management and Administration
Faculty of Social Work and Community Corrections
Faculty of Security and Specialised Tactical Operations
Faculty of Offender Education
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HARC
MSSJRCC
NBSACC
RCJCC
RFACC
SCACC
SCJRCC
STCACC
TFACC
TSACC
Library Service
Employee Assessment
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All categories
Faculty of Strategic Leadership, Correctional Management and Administration
Faculty of Social Work and Community Corrections
Faculty of Security and Specialised Tactical Operations
Faculty of Offender Education
Courses
HARC
MSSJRCC
NBSACC
RCJCC
RFACC
SCACC
SCJRCC
STCACC
TFACC
TSACC
Library Service
Employee Assessment
Home
Resources
Course info
Micro Entrepreneurship
Skill Level
:
Beginner
