- Teacher: Andre Thompson
General Objective: To enable participants to effectively use advanced word processing, spreadsheet and presentation tools to develop a professional, data-driven workplace proposal, including a formal memo, budget, and presentation, in support of operational or training initiatives within the Department of Correctional Services. This course integrates Microsoft Word, Excel and PowerPoint to solve real workplace problems. Participants will learn advanced features, create structured documents, analyse budget data, design presentations, and integrate across applications. The course uses a case-based assignment where learners propose a small-scale initiative requiring Superintendent approval.
- Teacher: Jodi-Kay Campbell
- Teacher: Andre Harrison
The Correctional Custodial Operations course is a 16-week programme designed for existing Staff Officers and Officers eligible for promotion within the Department of Correctional Services. The course aims to strengthen the knowledge, skills, and professional attitudes required to effectively perform operational responsibilities in the correctional custodial environment.
The programme focuses on developing leadership capability, operational competence, and ethical conduct while ensuring safety, security, and discipline within correctional institutions. It equips participants with essential skills in communication, investigation, security risk management, human resource application, and the coordination of intervention strategies that support rehabilitation and institutional stability.
Participants are trained to apply digital and administrative tools, conduct investigations, manage security risks, communicate professionally, supervise staff, and foster workplace learning environments. The course also emphasizes correct parade procedures, deportment, and adherence to correctional practices and principles.
Delivery is facilitated through a blended approach, including lectures, practical activities, simulations, group work, and use of the DCS Learning Management System. Assessment is continuous and performance-based, ensuring that learners demonstrate both theoretical understanding and practical competence.
Overall, the course prepares Staff Officers to operate effectively as leaders within the correctional system, contributing to safer institutions, professional service delivery, and improved correctional outcomes.
- Teacher: Jodi-Kay Campbell
